While announcing the entry of 60 million dollars of investment from companies like Accel Partners, Insight Venture Partners, OMERS Ventures and Silicon Valley Bank, from Hootsuite we discuss the acquisition of the company’s social telephony, Zeetl, a movement that aims to integrate speech technology within its social networking platform.
The information, also commented on the company blog , specifies that were already 250 million who entered the company since its inception. In this case intend to use the capital to climb even faster globally and create new products.
Upon purchasing Zeetl: intended to include a new voice solution to better enhance customer service teams around the world, thus helping to manage social customer networks (remember that recently bought Brightkit, management social campaigns, as sought by some kind of integration between the two solutions).
Already have more than 10 million users in 175 countries, with clients like NHL, Sony Music Entertainment, Adidas, eBay, Orange, etc. and want to continue down that path now betting system for providing customer service based on VoIP.